Billing & Front Office
Questions to ask your insurance company
Use the questions below as a guide when you talk to your insurance company about your coverage:
- What type of insurance plan (HMO, POS, PPO) do you have?
- For HMO/POS plans, confirm that the PCP on file with your health plan and the Blood and Cancer Center is accurate and update if necessary.
- Do you have more than one health plan coverage?
- If you have more than one health plan coverage.
- Some health plans require their members to provide specific documentation of the COB and may not cover services until this is completed.
- Does your plan require a PCP referral?
- Do you have benefit coverage to receive out-of-network services? Does my PCP need to submit a request for approval to cover services at the Blood and Cancer Center?
- What is your out-of-pocket expense, including co-pays, deductibles, and out-of-pocket maximum expenses?
- Will you be covered for any testing, pathology, or radiology services that may be incurred as part of your initial consultation with a Blood and Cancer Center physician?